Supply Chain Management

 Infoactiv manages activities for customers post sale and brings together the best from the market – in technology, management, services and expertise – to deliver a combined solution that is uniquely created to meet the customer’s individual supply chain requirements, business objectives, environmental needs and CSR policies.

With Infoactiv, it’s all about creating high performing and efficient supply chains whilst giving the customer the flexibility to access ‘best in class’ services as required at any stage of the supply chain process.

How Infoactiv can help your organisation
Infoactiv takes ownership of the process end-to-end on behalf of the customer, and this can be linked to supplier contract KPIs to ensure that operations are streamlined.

Typically, Infoactiv partners with the customer in the provision of its multi-party logistics network. This gives the customer access to a flexible transportation collection network for the provision of a smooth process, with in-built contingency management.

The Infoactiv team makes the BEST cost / service / carbon decision for the customer up front – on a job by job basis – and then reports, measures and manages these outcomes on an ongoing basis.

Infoactiv also operates its hub and satellite network for parts fulfilment, service protection and freight cost reduction. The Infoactiv team also utilises its LOGINET system for the end-to-end management of these programs and to deliver true ‘real time’ exception management. Our Exception Management system ensures proactive follow up across the end to end critical path. This ensures that, if at any stage in the process an activity or milestone was not being met, the LOGINET system exception management capability flags the issue.

Significant automation is also achieved, together with comprehensive reporting and analysis. Where relevant, this helps our customers to meet after-sale commitments to end users, reduces their risk, target cost reduction and manage their inventory.

Other supply chain management support services offered
Daily stock operational requirements
Stock consumption and SOH reporting on a daily and monthly basis
Alternative parts selection to ensure in-state solution reducing costs, time taken to deliver onsite and more efficient stock rotation and consumption
Process redesign and logistics solutions that reduce cost and improve efficiencies of onsite service requirements to the customer
Management of repair life-cycle for large components – screens and printing units
Customer direct requests for parts, to enable reduced equipment downtime and technical onsite service costs for specific equipment maintenance
Downstream recycling and asset disposition services.